sectors
The architecture of our platform was designed to accommodate the needs of our 4 target sectors. We know that our platform can do everything that your business needs. Every client we have ever met has told us that they found every system they had explored offered some of the capabilities they required but lacked in others. Whilst everything they needed was on offer by different providers no-one system could offer everything they wanted.
That’s where we are different. Our system will do everything your business needs. If it is technologically possible we can do it for you.
Tour Operators
There was a time when many “experts” were predicting the death of the tour operator because holidays would be bought over the internet. These experts have been forced to eat the words, as over the last 3 years it has become apparent how valuable the services provided by tour operators are. This, however, does not mean tour operators can become complacent.
Consumers live in a dynamic age, and their interaction with tour operators must reflect this new era. Our technology has been designed by former travel industry staff who understand both the organisational needs of tour operators the demands and expectations of today’s consumers. As a consequence, the platform we have designed is cutting edge both for back office tasks and front office functionality. Our system makes the process of creating complex tailor-made itineraries effortless.
Travel Agents
Travel Agents differentiate themselves from the internet by the quality of service and depth of insight they are able to offer their customers. That, however, does not mean that they can afford to ignore the price advantages of online bookings. Our technology platform allows travel agents to offer quality service standards and ensure they provide the best prices for the travel needs of their customers.
Our system searches package holidays, flights, hotels, car hire, cruise, and ancillary travel products fast and efficiently. The technology allows travel agents to maintain their own websites and has an integrated customer relationship management module that allows travel agents to ensure they hold on to their clients using traditional methods of communication as well as social media.
Business Travel
Business Travellers are becoming more frugal after years of austerity. It is no longer possible for Travel Management Companies to sell rack rates at hotels and full published fares on flights all the time. Whilst these products still have a place, some business travelers now choose to stay at hotels offering discounted rates and fly with low-cost airlines or on restricted discounted premium class scheduled flight tickets.
Cutting edge technology is now required by travel management companies not only to offer the requisite complex reporting and accounting functionality, but also that searches for multiple differing pricing options and offers sophisticated customer facing interaction. Our travel technology platform provides all the expected functionality of traditional legacy systems with the added advantage of modules that cater for the evolving nature of business travel.
DMC
The reputation of tour operators rests in the hands of the destination management companies that look after their clients whilst on their holiday. Today, technology plays a crucial role in the delivery of an efficient, cost effective and quality service. Our travel technology platform allows DMCs to manage hotel rates and allocations for multiple markets and tour operators.
We provide mobile solutions for reps that are at the airport and visiting guests whilst in resort. Our accounting and reporting modules ensure that low margins are not squeezed further and the platform allows DMCs to provide their clients with numerous self-service functions, reducing the amount of human time in delivery and fulfillment.
You can manage everything from vehicles, staff rotas and schedules for drivers and reps. Our automated process takes the headache out of planning and enables you to offer an exceptional service whilst reducing HR costs.